Terms & conditions

1. Scope

These general terms and conditions apply to all contracts between BENTENKAMP GmbH („BENTENKAMP") and its clients for consulting, identification, qualification and sourcing services in connection with manufacturing capabilities in China and Asia. Deviations require express written agreement.

2. Subject matter

The subject matter of mandates is the specifically defined activities in the service description (e.g. supplier identification, factory audit, technical evaluation, project management, quality assurance, manufacturing intelligence). BENTENKAMP performs its services with the care of a professional consultancy. Sourcing is always carried out in the name and on the account of the client; BENTENKAMP is not the seller of the procured goods and assumes no warranty for the goods themselves — the qualification and stewardship of manufacturing plants is the subject of the agreed service.

3. Fees

Fees are governed by the individual agreement. BENTENKAMP generally works without commissions on goods value; any reimbursements from third parties are passed on to the client in full or credited against the fee. Travel costs for factory visits are charged on a time-and-expense basis and announced in advance.

4. Client cooperation

The client provides the documents required for service delivery (drawings, specifications, forecasts) in good time and in reasonable quality and names a competent contact person. Delays caused by missing cooperation are borne by the client.

5. Confidentiality and protection of know-how

Both parties undertake to keep confidential all non-public information obtained in the course of the cooperation. The protection of the client's design and drawing data vis-à-vis manufacturing plants is governed by separate non-disclosure agreements (NDA); recommending appropriate protection mechanisms is part of the consulting service.

6. Liability

BENTENKAMP is liable without limitation in cases of intent and gross negligence as well as for injury to life, body and health. In cases of slightly negligent breach of essential contractual obligations, liability is limited to the contract-typical, foreseeable damage. Liability for indirect damage and loss of profit is excluded in cases of slight negligence. Otherwise, liability for slightly negligent breaches is limited to the fee of the respective mandate. BENTENKAMP assumes liability for the conduct of third-party manufacturing plants only within the scope of the agreed qualification and stewardship services.

7. Term and termination

Project mandates end upon completion of the agreed scope. Ongoing stewardship and subscriptions may be terminated with three months' notice to the end of a quarter. The right to terminate for good cause remains unaffected.

8. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the registered office of BENTENKAMP GmbH, as far as legally permissible. Should individual provisions be or become invalid, the validity of the remaining provisions remains unaffected.

Version: September 2026. These terms are the standard framework for mandates; individual agreements take precedence.